Digital public services are supposed to make life easier for us all - but they often end up excluding people, especially members of marginalised groups. The IDEATE project seeks to address this problem through a collaboration with communities, designers, and the public sector. We focus on digital inclusion, equity, upskilling, and literacy to create better services by matching technology to the needs of the community.
Driving people-centric digital transformation of public services
Embracing, adopting, and championing inclusive digital services
Working with individuals & communities to design inclusive digital services
Embedding design in the public sector & digital literacy in communities
We believe that digital services in the public sector should, first and foremost, serve the public. Taking a human-centred design approach, we work with communities to identify problems with public-facing digital services, imagine a better way, and interface with our public sector collaborators to make that vision a reality.
The National Challenge Fund was established under the government’s National Recovery and Resilience Plan (NRRP), funded by the EU’s Recovery and Resilience Facility. The fund is coordinated and administered by Science Foundation Ireland..
